Frequently Asked Questions
Everything you need to know about your DARKPARK order.
What is your shipping policy?
We offer worldwide shipping via express couriers. Orders are typically processed within 1-2 business days, and delivery times vary by destination, usually ranging from 3 to 7 business days.
How do I return an item?
You can return any item within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please contact our support team to initiate a return authorization.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our signature oversized fit.
Are duties and taxes included?
For international orders, duties and taxes are calculated at checkout and vary depending on the destination country. Please review your total at the final step of the checkout process.
Where are DARKPARK products made?
Our collections are designed and manufactured in Italy, ensuring the highest standards of craftsmanship and the use of premium materials in every garment.